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Call Center in Englewood, CO at American Exteriors

Date Posted: 5/3/2018

Job Snapshot

  • Employee Type:
  • Location:
    Englewood, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Call Center

Dispatcher position is responsible for working with our outside sales representatives and call center agents to determine availability of our outside sales representatives to meet in person with interested homeowners. Talk with homeowners and outside sales staff located across the United States.

You will learn to educate and answer homeowners questions, concerns and needs or directing the call to the appropriate person. Daily inputting of leads and setting up of scheduling appointments or resetting cancellations.

To be successful:
Learn from our coaches about using our CRM, Software, 5/9 Dialer, and Dispatch talking points
Ability to be organized in order to manage multiple appointments and resetting assignments
Possess high level of confidence on the telephone engage individuals over the phone quickly and professionally
Maintain a professional dialogue with prospects, call center agents, manager, and Marketing Directors at all times
Utilize excellent communication skills
Correctly maintain all customer data throughout interactions

Punctuality for your shift (40/Hour Week)
Represent the company with a positive and professional image
Ability to work in a small team with other Dispatch Agents and Appointment Setter Agents
Attitude of great Customer Service
Ability to adapt to changing and demanding environment quickly
Savvy Computer, CRM and software skills

Full benefits package including medical, dental, vision, life insurance, paid vacation, paid holidays and 401K Plan.
Bonus Monthly Average $1K + Monthly Salary Average over $2K
Life is sure to take some unexpected turns. That's why American Exteriors is dedicated to providing a solid foundation of employee benefits to help you and your family maintain your health, your financial security and a work/life balance.

We offer:
Life AD&D
Employee Assistance Program
401k retirement plan
Paid time off

Call Paul at 303-865-3345

American Exteriors LLC is an EOE and we do not discriminate on the basis of an applicant's or employee's race, color, religion, sex, national origin, age, disability, genetic information or any other protected status under applicable federal, state, or local law.

American Exteriors located in South Denver (Greenwood Village), Colorado is looking for a call center dispatcher who will talk with homeowners and outside sales related to in-home appointments.

We sell and install Windows, Doors, Siding, Gutters, Walk-In Tubs and Showers across Midwest and Mountain States.

Coaches will train someone new to dispatch with skills already in keyboard 40 WPM, heavy phone user with excellent voice and detail notes recording.

Screenings: Criminal Background Check